Complex public safety needs demand systems that can effectively manage the volume of data that flows between call takers, dispatchers, and first responders. A well-integrated computer-assisted dispatch (CAD) system will capture accurate incident and location information and coordinate an appropriate response that’s delivered within minutes to the impacted parties.
However, all too often, CAD systems rely on aging technology that drastically reduces their efficiency and effectiveness. Modern and innovative technology systems are required for CAD systems to enable emergency responses that protect public safety and mitigate disasters.
TeraPixels CAD systems leverage the latest technological innovations to simplify and automate the administrative elements of emergency responses, empowering your agents to focus on the jobs at hand. Now, the systems can streamline the response request process to handle it all autonomously; you won’t even have to make a phone call to send out an initial request. It’s also more accessible than ever to see the status of each bid and its corresponding units, as this solution maps all deployed units and tracks their locations to provide accurate timestamps.